subscription canceled but still billed for renewal
hi I go to my subscriptions and it shows that it has been canceled, but I just got an email that it was renewed. When I emailed the company they said it has to be processed through the Apple ID.
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contact iTunes Support. See the Apple Support article below for contact information.
If necessary, normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.