How do I fix this?? so annoyed.

I was told by an Apple Support person that my subscription had been cancelled several days before renewal. Now I've gotten an email saying I've been charged $10 for another month! Really annoyed. The onus is 100% on Apple. How do I fix this?

Posted on Feb 3, 2022 4:31 PM

Similar questions

Apple subscription about to get renewed Hi, I'm not sure why I still receive email regarding my subscription from Apple while I have already cancelled my subscription. In the email, it says that "the following applications are about to get renewed..." However, among the apps, I have already cancelled one of them and I couldn't find the cancellation button in my subscription page (I can for other apps). Do I need to be worried about it? Just to rephrase, receiving emails from Apple telling me that the app is about to get renewed while I have already cancelled it makes me worried. Worse, I can not act upon it because I have done so before receiving the email. Thanks, Ting-Wu
476 3
App Cancellation Help I received an email that stated a subscription will expire soon and as of 6/14 it’s $69.99. I went to subscription and this app says active but there is not a cancellation button. Only different option to renew. Any idea if I will automatically be charged
632 2
subscription canceled but still billed for renewal hi I go to my subscriptions and it shows that it has been canceled, but I just got an email that it was renewed. When I emailed the company they said it has to be processed through the Apple ID.
221 1

1 reply

turingtest2

Level 10

278,079 points

Feb 4, 2022 4:31 AM in response to charter1989

This is a user to user support forum. Reach out to Apple Support for assistance.

tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I fix this?? so annoyed.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up