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iPhone XR broken

Will not turn off

when I put passcode in it only shows a grey screen.

siri will not bring me to apps either

I do not know what or why this is happening but it is very frustrating

iPhone XR

Posted on Apr 21, 2020 4:37 PM

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Question marked as Best reply

Posted on Apr 21, 2020 5:15 PM

Force restart iPhone - Apple Support ⬅︎ try this...


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support ⬅︎ see this...

1 reply
Question marked as Best reply

Apr 21, 2020 5:15 PM in response to kkluvshersquad

Force restart iPhone - Apple Support ⬅︎ try this...


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support ⬅︎ see this...

iPhone XR broken

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