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terari Author

Level 1

4 points

Iphone Not Turning Off

My iphone is not opening any applications. The touch works and all but I cannot turn it off. Everytime I attempt to turn it off, Siri pops up. How can I fix this issue?

iPhone 12 Pro Max

Posted on Nov 27, 2021 6:56 PM

Best reply

Aryandb

Level 3

608 points

Posted on Nov 27, 2021 7:25 PM

Hey There 🙋🏽‍♂️

If you’re currently using an iPhone with Face ID function, it is a bit different than the ones without Face ID to turn off your Phone.

iPhone with Face ID: Simultaneously press and hold the side button and either volume button until the sliders appear, then drag the Power Off slider.

If this doesn’t help you can perform a Force Restart on your device: https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

Hope this helps !

Best,

Aryan

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Iphone Not Turning Off

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