Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Receipt

I received an email this evening. It says I made a $14.99 purchase for Grand Theft Auto. In the receipt there is a link to click if you did not make this purchase. I clicked on the link and when I got to the website it was asking me for my social security number and credit card information in order to stop the purchase. I then left the website. Mind you the website I was sent to looked very similar to Apple's website. I also had to log in. I realized when I logged out and closed out of the website and looked up Apple's website and logged in the passwords I used were different. This tells me that and I am assuming that the information has to do with a scam in order to steal ones identity. I have not been able to find an email or contact information to get help with finding out if this receipts is fake. I am assuming it is. Again, I think it is a way to steal ones identity.

Posted on Apr 21, 2020 5:44 PM

Reply
Question marked as Best reply

Posted on Apr 21, 2020 5:47 PM

It is a scam email.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Best reply

Apr 21, 2020 5:47 PM in response to tammie103

It is a scam email.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Receipt

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.