Mac constantly returning to login screen when watching fullscreen videos.

In the past few days, my MacBook Air (13-inch, Early 2015) running macOS Sierra version 10.12.6 has shut down four times while watching fullscreen video. It doesn't actually fully shut down; instead, it returns to the login screen which shows up after restarting the computer (IE not the sleep lock screen one). I believe it is restarting itself but this happens almost quite quickly. A quick flash of black screen and then the login screen appears. I tried disabling the hardware acceleration option in chrome which fixed a similar problem with my old laptop but that did not work this time. I have inserted an image of the console logs around the time of failure which are marked with the red icon. This seems to only happen when watching videos on a certain website, namely https://animeheaven.ru/. For example, this does not occur for twitch or youtube.

Thanks for any help.

UPDATE:


I have been checking the console again and the errors listed below seem to show up quite often but do not result in a restart. Some of these are the same as the ones in the original post so there seems to be some constant failing which triggers a restart when other conditions are met.

MacBook Air 13", macOS 10.12

Posted on Apr 22, 2020 3:06 AM

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Apr 23, 2020 2:20 PM in response to zslonim19

Hello zslonim19,


Thank you for using Apple Support Communties.


I understand that you are having an issue with your Mac Book Air returning to the log in screen during use. I can see this being very frustrating, let's see what we can do to isolate the issue.


I would like you to first test the issue in a new user. Take a look at the following support article for how to do that: How to test an issue in another user account on your Mac - Apple Support


Next, if you could boot the computer into safe mode and again test the issue. This article describes doing that: How to use safe mode on your Mac - Apple Support


Once you have completed these test, get back to me with the results and we can see where we need to go from there.


Best regards.

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Mac constantly returning to login screen when watching fullscreen videos.

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