iphone 11 paint chipping

yup you should have heard about the iPhone 7 paint chipping and I can DEFINITELY say it’s a very big issue. It happen on my fiends iPhone 7 and now my NEW iphone 11 . I feel very disappointed I handled it with utmost care. paint chipping started with the anodised aluminium near the camera lens then it increased and increased and even spread to other parts of my iPhone such as the charging port and also the SIM card tray and many spots on the side. It’s very disappointing as I had a case on it all the time and it has only been 4 months since I bought it . I have even went to a authorised repair centre and they said it’s cosmetic issue but it’s still a issue which I am very sure not caused by me and it was problem caused by Apple so I am very disappointed a expensive phone from a well know company sells phones with this issue and says is cosmetic and caused by wear and tear by the user but it I am 100 percent sure it was not caused by me. The white spots keep on increasing, but for apple it’s only a cosmetic issue. But for me its a big issue I keep my phone very safe as I worked very hard for it as I used all my savings on it

is there any way I can fix this issue and if you also have this issue plz share this thanks:)

iPhone 11, iOS 13

Posted on Apr 22, 2020 3:52 AM

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78 replies

Jul 28, 2021 9:27 PM in response to LD150

I have the black iphone 12 and since day 1 i have been using it with a good quality tempered glass and a very protective case. I am 100% sure nothing ever came in contact with the camera rings.The paint started coming off after 2 months since i got this phone.Also the paint doesn't scratch off like it does with normal wear and tear.It forms a bubble under it and just peel off on touch.Thats definitely a defect/ bad quality control issue.I have attached an image below and i have applied a skin as to camouflage the situation with the paint on the ring.

May 14, 2020 10:54 PM in response to ZapZac27

yes. I also mine also a lot of chips around the camera lens. I called Apple they say it’s a cosmetic issue, I went to a authorised repair shop they also say cosmetic . I am very angry about this but I Guess there is nothing I can do about it. I have been buying Apple products Since the first iPhone and now I am going to change to Samsung because Apple is becoming worse and worse. I wasted so much of my time visiting repair centres, calling Apple, texting and emailing them but they won’t do any thing about it.

Jul 13, 2020 4:53 PM in response to Joymerwin

I have got the same issue after a few months. And the colour didn’t chip any further because I have been using a saver. Actually the parts that the saver the didn’t cover are the parts that you can see the paint swelled (see below).


In the first picture, you can clearly see the colours fade by the passage of time. Why? Because it is an homogeneous fade. And I repeat, it didn’t fade that much because of the saver.

In this second picture, the same. There is a gap due to the accidental fall through which I could notice the problem (I didn’t notice the chapping that much before), but the fall didn’t cause the problem with the paint at all, as you can see.


The worst thing has been from Apple’s shop where I bought this iPhone as well as other Apple products within the last year. They blamed this BIG ISSUE towards the use of gel (against the current virus), the globes or some cases (ridiculously I must say) and confirmed to me in person I will keep the 900€ phone like it is for sure, regardless of their engineer researchers (I quote).


I am just wondering how bad your red iPhones 11 must be if you didn’t use a saver/cover. They must be between a pink and a dirty white.


And what I am sure about is I will not spend 900€ in a new iPhone anymore, since even a cheap “Xiaomi” would never become discoloured after a few months.


PD. Si estás en España y te gustaría tomar la vía legal, mándame un privado.

Jan 29, 2021 4:48 AM in response to Joymerwin

I have problem with color peeling much worse. I have captured video of it and call anyone who want to buy iPhone not do it, because as I expected this problem is existed starting from iPhone 5 and still not solved


I have used from the first day my iPhone in case and that day when color peeled off, I simply talked by phone after I released my finger paint was on my big finger. There wasn't anything that can scratch it, only skin of my finger, but suddenly phone for 1100$ has so poor quality of painting which is frustrating. Now I can't even sell it for good price, no one want to buy iPhone which 25% of surface paint peeled off 😞


[Link Edited by Moderator]


Sep 14, 2021 5:54 AM in response to LD150

It's not a patina. Patinas form on bare metals, not painted surfaces... It's obviously a defect. I'm noticing a pattern though - it only seems to happen on aluminum parts and the only colors affects seem to be blue, red, and black. I have an iPhone 12 Pro and I'm not having the issue. I've had my phone for about 9 months. It's graphite in color. What I'm wondering is this: Are the rings on the 12 Pro stainless steel or aluminum? If they're stainless, that would lend some weight to the idea that it's only happening on painted aluminum. I don't understand why there are so many people insinuating that folks have caused the damage to their phones. It seems very clear to me after having read completely through 2 different posts on the matter that these phones are generally very well taken care of. I seriously doubt this problem has anything at all to do with the mishandling of the phones.

Oct 23, 2020 5:47 AM in response to Joymerwin

It's also happened to my gold 11 pro. At first I thought it's a spot and I should have to clean it with wipes. But I can't get into it. It's really disappointing, it's just 3 months after I purchased the phone. I'm sure I do really take care of my phone, since it's precious for me. How could this things happen, you guys better to fix the issue of colors, so this issue will not come up again.

Nov 4, 2020 11:37 AM in response to raunaq14

Ay! Same deal. I have SE 2nd Gen too. I don’t really have any options other than not to use the phone at all to prevent the chipping then feeling bad when you see the white speck on the aluminum that you knew you never caused. So I guess the best action to me is just don't mind it as long as you didn't actually drop or scratched it and just be mindful when buying a new iPhone to never choose any other color aside from white.


And personally I wont give a fork anymore and just run naked without a case while still taking good care to never accidentally bump, drop, scratch, or scrape any parts of my phone while using it, peace ✌️.

Feb 7, 2021 1:53 PM in response to Joymerwin

You’d expect a $1,100AUD for me to at least to have no cosmetic issues. My iPhone 11 Product red model has the same issue... It’s unacceptable that Apple charge such high prices for iPhones that should have no “cosmetic issues”. That’s an excuse, and they know it. I generally enjoy Apple products, but it’s still unacceptable for many of their consumers that bought iPhones. And it’s not just 1 iPhone. Issues with the iPhone 7, 11, probably the 12 and god knows how many there might be.

May 18, 2020 2:46 AM in response to Joymerwin

I have this problem too. It also started from the anodized parts around the cameras, and now it has spread to around to lock button, SIM tray, and the border around the screen. Fortunately mine is just tiny spots here and there. But those tiny spots are sure annoying. I gotta say, I'm a little dissapointed. Don't get me wrong, I love this phone, but I'm disappointed in how easy it chipped. I'll still use iPhone in the future, maybe upgrading to iPhone 12 once it is released, but I'd stay away from colored iPhone. I will definitely stick with white next time. White iPhone has natural silver aluminium, surely it won't have any paint to chip.

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iphone 11 paint chipping

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