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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I had a helpful reply yesterday re getting iPod music back onto my iTunes on a new laptop and thought the problem was solved. I followed the instructions on how to use disk mode. I have a newish iPod classic so a click wheel and got as far as 'hold the centre and on/off/pause buttons until the disk screen appears.' The disk screen doesn't appear, just back to the iPod main menu. Any advice?
Putting an iPod classic into disk mode:
Hold MENU+SELECT on the iPod for about 6 seconds until it resets, then switch to PLAY+SELECT as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Hold MENU+SELECT on the iPod for about 6 seconds to reset the device back to normal when done.
tt2
Putting an iPod classic into disk mode:
Hold MENU+SELECT on the iPod for about 6 seconds until it resets, then switch to PLAY+SELECT as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Hold MENU+SELECT on the iPod for about 6 seconds to reset the device back to normal when done.
tt2
Hello,
Apple does not have an official way of migrating music from an iPod however you may be able to accomplish this task with these instructions.
Which button is 'select?' Play/pause?
Sorry. It's the button in the middle that has nothing written on it.
Set iPod classic to disk mode
