Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My I phone 6 wont let me log in with my apple id. It is saying incorrect info. What can I do?

My I phone 6 wont let me log in with my apple id. It is saying incorrect info. What can I do?

iPhone 6s

Posted on Apr 22, 2020 12:31 PM

Reply
Question marked as Best reply

Posted on Apr 22, 2020 12:35 PM

Does the same Apple ID/password let you sign in other places?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

2 replies
Question marked as Best reply

Apr 22, 2020 12:35 PM in response to Hatemynewiphonesofar

Does the same Apple ID/password let you sign in other places?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

My I phone 6 wont let me log in with my apple id. It is saying incorrect info. What can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.