You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pay wont open

I have iPhone xs max. The wallet app will not open. I have tried force quiting, force restarting iphone. Everything is updated. When clicking on wallet it goes to black screen and then goes back to home screen.

iPhone XS Max, iOS 13

Posted on Apr 22, 2020 1:01 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2020 1:10 PM

If a force restart won't work, the next step is to create a current backup and restore the iPhone to the backup. If that does not work, then restore the iPhone to factory and set it up as new, not from a backup and test.

1 reply

Apple pay wont open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.