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Level 1

4 points

iPhone XR

My iPhone froze so I turned it off, but there is a spinning white 'cog' that keeps on spinning and will not turn off. This has been going on for 15 minutes.

iPhone XR, iOS 13

Posted on Apr 22, 2020 2:07 PM

Best reply

Chris Turk

Level 4

1,617 points

Posted on Apr 22, 2020 2:09 PM

If your iPhone, iPad, or iPod touch won't turn on or is frozen

https://support.apple.com/en-us/HT201412

View in context

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1 reply

Best reply

Chris Turk

Level 4

1,617 points

Apr 22, 2020 2:09 PM in response to jishkanian

If your iPhone, iPad, or iPod touch won't turn on or is frozen

https://support.apple.com/en-us/HT201412

iPhone XR

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