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IPad exporting or email as word doc crashes Pages

I have a 16G iPad and an 8 page document that was originally written using Word. When I attempt to email it or export it as word it crashes the app.

iPad 16, Other OS

Posted on Jul 19, 2010 6:48 PM

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21 replies

Mar 20, 2011 4:15 PM in response to bpc415

I found a solution that may work for you: open the document, select all and copy. Open an empty Pages document and paste. This document will be identical (except for the margins and page numbering, which are not copied). Then try to export this file as a Word document to iTunes or e-mail. It worked for me. Let me know if it worked for you

This means that probably some invisible code is causing the crash when converting to Word (no problem when converting to PDF or Pages), but this code is not copied and pasted along with the text. It may be even that the editing history is the culprit (if it becomes corrupted).

I tried to isolate and remove the problem. My document was written entirely in Pages, about 15 pages, a few simply tables and some shapes. When I tried to export it as Word to e-mail, it crashed.

I saved each section into a separate document (open Duplicate Document) and tried to export. Some sections would export perfectly, and others would crash. I kept cutting up the document until I found the 5 fragments of the document that caused Pages to crash (these fragments contained only text, no tables or shapes). In most cases, the iPad would freeze for about 5 minutes, even if the text fragment was just one sentence.

This led to my suspicion that there is a lot of invisible code hidden in each document. When I repeated pressed the undo button in the one-sentence document, I ended up with the entire original document. Hence my suspicion that a long and convoluted editing history may be causing the crash upon conversion to Word. Moreover, it did not seem as if the tables or shapes had anything to do with the crash.

Anyway, knowing which sentences or paragraphs were somehow associated with the crashes, I deleted those from the original 15-page document. When I tried to export the document then, nothing crashed, and I can read the file on my PC.

So concluding, there is an easy work-around while Apple will hopefully fix the issue (I alerted them). But feel free to experiment with your own documents and try to isolate what causes Pages to crash.

IPad exporting or email as word doc crashes Pages

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