Update Trouble

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps. This will require connecting to your computer .

Axel F.

I’ve also had problems after the update. Normally I update with no troubles, but after 13.4.1 I too have frozen screens, black screens with lines, apps not responding, failure to open apps and various other issues. With respect to Mr. Foley’s suggestion to restart the device I think it’s the first and only thing that can be done. The screen is frozen what else can we do.

But how many times must I continue to do this? I now either restart or need to do a forced restart on my iPad Pro at least three or four times a day. I use my tables almost all day. The only part I can say with confidence is the graphics seem to have rendering issues. So, when drawing a line the lag time is now very obvious. I use an Apple Pencil and have never had troubles like this.

So here is what I finally figured out. I hope this helps. My iPad began having trouble after the 13.4.1 update.

The update itself is fine, however app updates from the App Store were not fine. After days of my iPad locking up, black screens with lines through it, iPad so frozen I could not initiate a hard boot... all of these troubles were the result of app(s) updates not downloading completely.

I deleted every app that was having trouble and rebooted a final time. I have not had trouble since. I don’t know why apps are updated automatically now. At least I am not able to find the previously available option to update apps manually anywhere in the App Store.

All told I had at least 8 apps that were attempting (repeatedly I have no doubt) to update. So, go look for any app with the down arrow next to it and either down load or delete. You can always re-download it provided it’s still available.

Then reboot. Good Luck

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. Hope that helps.

Axel F.

You are most welcome.