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Frozen MacOS and Shut Down

Hello,




My MacBook Pro Retina Middle 2014 just freeze and shut down.




I already try Resetting your Mac’s PRAM and NVRAM and Reset the System Management Controller (SMC) and much more but nothing works.




My question is why that not happen in the bootcamp Windows partition.


The apple hardware Test says that everything is ok.




I stop the iCloudDrive and keeps frozen too.




Can someone help me?


MacBook Pro Retina

Posted on Apr 23, 2020 5:10 AM

Reply
Question marked as Best reply

Posted on Apr 23, 2020 6:36 AM

ricardofrod wrote:

Hello,



My MacBook Pro Retina Middle 2014 just freeze and shut down.

I already try Resetting your Mac’s PRAM and NVRAM and Reset the System Management Controller (SMC) and much more but nothing works.

My question is why that not happen in the bootcamp Windows partition.

The apple hardware Test says that everything is ok
I stop the iCloudDrive and keeps frozen too.
Can someone help me?



If your Mac restarted because of a problem - Apple Support


2 replies
Question marked as Best reply

Apr 23, 2020 6:36 AM in response to ricardofrod

ricardofrod wrote:

Hello,



My MacBook Pro Retina Middle 2014 just freeze and shut down.

I already try Resetting your Mac’s PRAM and NVRAM and Reset the System Management Controller (SMC) and much more but nothing works.

My question is why that not happen in the bootcamp Windows partition.

The apple hardware Test says that everything is ok
I stop the iCloudDrive and keeps frozen too.
Can someone help me?



If your Mac restarted because of a problem - Apple Support


Frozen MacOS and Shut Down

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