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Activation Lock

Is there any other way to set-up my old ipad? I have restored the ipad as I am unable to remember the passcode. I was able to set-up the ipad up to the activation lock but unfortunately, I also do not remember the password that was used to set-up the ipad.


The ipad is still linked into my find my iphone app.


Any advise?

Posted on Apr 23, 2020 5:46 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2020 5:52 AM

Hi Normaxcp,


Sorry to hear that you're having issues with activation lock on your iPad.


I would recommend following this Apple support knowledge base article for help:


Turn off Activation Lock


Regards,


W



2 replies

Apr 23, 2020 6:15 AM in response to Normaxcp

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Activation Lock

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