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Photos Drag & Drop failing

Draging photos from Photos window to Sidebar Album failing intermittently...not working at all now.

iMac 21.5" 4K, macOS 10.15

Posted on Apr 23, 2020 7:16 AM

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Question marked as Top-ranking reply

Posted on Apr 24, 2020 11:59 AM

Hi PaulD_,


Thanks for using Apple Support Communities. It sounds like you’re having trouble organizing your photos on your Mac. I’m happy to help.


To start, I suggest making sure you’re running the latest macOS version:


How to update the software on your Mac - Apple Support


Then, try the steps in the article below:


Organize and find your photos - Apple Support


If you still can’t drag and drop photos, test to see if the issue persists in another user account:


How to test an issue in another user account on your Mac - Apple Support


Let me know the results.


Take care.

4 replies
Question marked as Top-ranking reply

Apr 24, 2020 11:59 AM in response to PaulD_

Hi PaulD_,


Thanks for using Apple Support Communities. It sounds like you’re having trouble organizing your photos on your Mac. I’m happy to help.


To start, I suggest making sure you’re running the latest macOS version:


How to update the software on your Mac - Apple Support


Then, try the steps in the article below:


Organize and find your photos - Apple Support


If you still can’t drag and drop photos, test to see if the issue persists in another user account:


How to test an issue in another user account on your Mac - Apple Support


Let me know the results.


Take care.

Photos Drag & Drop failing

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