iPhone XR Audio Switches to Mono

Question

Level 3

716 points

iPhone XR Audio Switches to Mono

My iPhone XR keeps going mono. Only a restart fixes it.

It's running the latest release of iOS 13, but I'm sure this was happening with iOS 12 as well. It happens on wireless headphones (AirPods, Beats), and it happens via the Lightning port (CarPlay, speaker with Lightning adapter) as well. I've checked the Mono Audio switch in Accessibility - Audio/Visual as well as the L/R balance and they are all set properly.

Does anyone have any other ideas? I'm pretty particular about my audio so every time this happens it's annoying. Especially in the car, because I have to pull over to restart the iPhone if I want the stereo sound back.

iPhone XR

Posted on Apr 23, 2020 8:25 AM

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Answer 1

CarlAVII

Community Specialist

Apr 24, 2020 2:55 PM in response to Joe Muscara

Hi Joe Muscara.

Thanks for following up. Next, I would suggest reaching out to Apple Support:

Contact Apple for support and service

Take care.

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Answer 2

raina_b22

Community Specialist

Apr 24, 2020 12:31 PM in response to Joe Muscara

Hello Joe Muscara.

Thanks for reaching out to Apple Support Communities. If I'm understanding correctly, the audio on your iPhone XR keeps reverting to mono, and you have to restart in order to regain the stereo sound. I will be glad to assist.

Is the issue occurring while using a specific app? If so, check out this resource for some steps that can help resolve this:

If an app unexpectedly quits, stops responding, or won’t open

Cheers.

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Answer 3

Joe Muscara Author

Level 3

716 points

Apr 24, 2020 1:23 PM in response to raina_b22

When it becomes mono, it's before I listen to anything. I mean, I'll fire up Music or a podcast player and immediately notice the sound is in mono. Switching between audio apps they are all in mono at that point.

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iPhone XR Audio Switches to Mono

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