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wired headphone with iphone XS Max

I needed to use a wired headphone; so I purchased a lightning to 3.5mm connector and plugged it in. The audio on various music apps/audio books etc. work fine. However the phone does not work (with the wired headset - it works fine in bluetooth mode). Any idea what I need to do.


iPhone XS Max, iOS 13

Posted on Apr 23, 2020 11:59 AM

Reply
3 replies

Apr 23, 2020 12:32 PM in response to dahe12

Hello Dahe,


Which headphones are you using? Are they made by Apple? Is the 3.5mm to Lightning adapter made by Apple? Are they also equipped with a microphone? I suspect that either your headphones or the adapter is probably not manufactured by Apple. Sometimes this mismatch causes limitations on one or more functions of the accessory.


Axel F.

wired headphone with iphone XS Max

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