You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I needed to use a wired headphone; so I purchased a lightning to 3.5mm connector and plugged it in. The audio on various music apps/audio books etc. work fine. However the phone does not work (with the wired headset - it works fine in bluetooth mode). Any idea what I need to do.
iPhone XS Max, iOS 13
Hello Dahe,
Which headphones are you using? Are they made by Apple? Is the 3.5mm to Lightning adapter made by Apple? Are they also equipped with a microphone? I suspect that either your headphones or the adapter is probably not manufactured by Apple. Sometimes this mismatch causes limitations on one or more functions of the accessory.
Axel F.
Get the adapter replaced with the one made by Apple and your Bose NC700 will function as designed.
Axel F.
Thx for reply. I am using a Bose NC700 headphone. The adaptor is NOT an Apple accessory.
wired headphone with iphone XS Max
