Headphones microphone problem

When I call someone using my headphones and place my phone in my bag or pocket I get told I sound distant. If then I take my phone out of my pocket or bag and place near my mouth they can hear me. Is this a common problem with the iPhone 11?

iPhone 11, iOS 13

Posted on Apr 23, 2020 12:04 PM

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1 reply

Jeremyt33

Community Specialist

Apr 24, 2020 1:51 PM in response to dasna

Howdy dasna,

It’s great to have you in the Apple Support Communities! I gather that others are having difficulty hearing you during phone calls. I’m happy to provide some assistance.

Based on your description of the issue, the steps here are going to be a great place to start:

If sound quality is reduced when using Bluetooth headphones with your Mac

If your headphones don't work with your iPhone, iPad, or iPod touch

If the issue persist after giving them a try, please reach out here for additional support: Contact Apple Support

I hope you have a great rest of your day!

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Headphones microphone problem

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