The certificate for this server is invalid
I just set get a new job with a POP email account.
I can add the account to gmail, and my android phone, but I cannot add the account to Apple Mail.
I am operating a macbook pro with macOS High Sierra.
When I add the count I get the error "The certificate for this server is invalid." I can click "ok" or a ? Ok just shows the account is offline. Clicking "?" pops up a window that says:
The selected content is currently unavailable
The content you selected can’t be displayed at this time. Try again later.
You may be experiencing one of the following issues:
- The server may be unreachable.
- Your school, business, or Internet service provider (ISP) may be experiencing an outage.
- The content may not exist.
In the middle of writing this I tried to click the lightning icon showing the account was offline and the icons disappeared. I tested mail to see if I could send a message, and when I clicked send I got this popup:
Verify that you have addressed this message correctly.
Check your SMTP server settings in Mail preferences and verify any advanced settings with your system administrator.
The server response was: <m85-94-174-119.andorpac.ad[85.94.174.119]>: Client host rejected: Access denied
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
Sending from: "my address>
When I try to change the advanced account settings, and edit the server or SSL info, my application doesn't have the same options as some people suggest it should. I keep getting told it cannot verify my username and password, but I know they are correct because I can log in on the phone and through gmail.
I followed the instructions here, with no luck:
https://discussions.apple.com/thread/8355582?answerId=33281140022#33281140022
Please help.
MacBook Pro 15", macOS 10.13