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Unable to clear safari history

I am unable to clear my sons search history in safari. The clear history button is greyed out. I an clear website data but not search history.

can someone help me?


thanks


Mark

Posted on Apr 24, 2020 1:14 PM

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Posted on May 11, 2020 2:33 PM

Yes- the clear button is greyed out. I just spoke to Apple support and helped resolve the issue. The reason the clear history button is grayed out is due to the fact that I have enabled Screen Time for my kids. Disabling screen time will then allow your kids to clear history. I think it’s a safety measure to allow parents to view sites their children go to and to track activity.

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Question marked as Best reply

May 11, 2020 2:33 PM in response to Eric Root

Yes- the clear button is greyed out. I just spoke to Apple support and helped resolve the issue. The reason the clear history button is grayed out is due to the fact that I have enabled Screen Time for my kids. Disabling screen time will then allow your kids to clear history. I think it’s a safety measure to allow parents to view sites their children go to and to track activity.

Unable to clear safari history

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