about engrave and free return

I'm going to buy a new iPad Pro. I have a question that if I engraved iPad , can I free return or change to other size iPad Pro ?

Posted on Apr 24, 2020 2:23 PM

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Will apple remove engraving from ipad which is returned? I just picked up my ipad pro 128G 3 days ago, but after received, I feel unsatisfied with the storage size, I thought 256G is what I want so that I want to return it and get a refund cause I have 7-days apple care for ipad. However, I have engraving in ipad, I have problem that, if I choose to return my ipad, will APPLE remove engraving in ipad? I don't want the machine which has my engraving to be a refurbished machine appear in apple shop. I don't wanna see after I return this ipad, other customer buy this ipad and see my engraving in this ipad. That is my problem, it keeps bothering me😢, if apple can't remove engraving after I return, I may keep using this ipad. By the way, have you guys seen the official refurbished ipad which has engraving appear on apple shop?
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1 reply

QuickPost

Level 10

103,455 points

Apr 24, 2020 2:37 PM in response to waiting55

Hello,

You will have 14 days to return the device.

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about engrave and free return

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