Mail problem

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Level 1

42 points

Mail problem

I have a 2019 iMac running OS Mojave. Yesterday the Mail program started to permanently say "Saving Draft 969 bytes" even when there are no Drafts or any other activity. Apple Support told me to log into my email server and delete all drafts that might be there. I did that and the problem continues. They then said I need to update to Catalina because I'm running an old OS. I also did "rebuild" on the drafts mailbox and that did nothing. Although now there is no Drafts mailbox listed under Mailboxes!

Does anyone know why this is happening? I plan to update to Catalina as soon as I replace some incompatible applications. In the meantime I wanted to get to the bottom of this.

Thank you!

iMac 21.5", macOS 10.14

Posted on Apr 24, 2020 3:53 PM

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Answer 1

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tkadell Author

Level 1

42 points

Apr 24, 2020 8:38 PM in response to John Galt

Apple support suggested I delete my mail account in the Mail preferences and then add it again. I did it and it seems to have fixed the problem. Mail is now functioning normally.

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Answer 2

John Galt

Level 10

155,216 points

Apr 24, 2020 7:38 PM in response to tkadell

Creation of a Drafts folder is a function of your email service provider and its account settings. Open that Account's Preferences > Mailbox Behaviours. If an option to create a Drafts Mailbox exists it will appear there.

Different email service providers have different ways of creating and storing draft messages as you compose them.

If no draft messages exist on their servers that folder might not appear.

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Mail problem

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