📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
my macbook is about a year old and its keyboard and cursor are not responding and seem to be freezed, how am i supposed to fix that as soon as possible beacause i need to attend my online classes too.
MacBook Air 13", macOS 10.15
Does an external keyboard and mouse work? If so and both the keyboard and trackpad stopped working at the exact same time, then you most likely have a hardware failure. If you have the MBPro 2015 model, then it may just need to have the Trackpad Cable replaced. Sometimes a reboot, or an SMC reset, or a PRAM reset will temporarily fix the problem for some systems.
The following may help: https://www.macworld.co.uk/how-to/mac/frozen-macbook-3426075/
Freezed keyboard and cursor
