Recaptcha

Hello all, I am having difficulty with websites that have the recaptcha embedded in them. I am using a MACBook pro version 10.14.6. My safari and chrome are both up to date. However I am still not able to get pasted the recaptcha. The message I am getting is "Cannot contact reCAPTCHA. Check your connection and try again." I have tried to go to wifi, open network preferences then proxies and change the IP to 127.0.01 and this does not work. Any suggestions are appreciated. I use this computer for work and can not access some necessary sites due to this.

MacBook Pro Retina

Posted on Apr 25, 2020 8:30 AM

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Apr 25, 2020 7:07 PM in response to Denise FNP

Here are some troubleshooting steps to follow, in no particular order:



Needless to say, if you are using any non-Apple "anti-virus", "cleaning", or "Internet security" products including "banking security", anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

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Apr 25, 2020 7:52 PM in response to Denise FNP

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

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Apr 25, 2020 7:49 PM in response to John Galt

I am not using anything that didn't come with my mac except for chrome. Everything was working find until the last update. It does not happen in safe mode on Safari. Outside of safe mode i can not get past the recaptcha. This has only happened since the last update.

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Recaptcha

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