You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BradleyP2020 Author

Level 1

4 points

Iphone XR frozen

i have attempted the frozen reset by taping the volume up then volume down then holding down the right button until the apple logo appears. its still on the apple logo. anything i can do next?

Posted on Apr 25, 2020 9:03 AM

Top-ranking reply

fyip

Level 6

18,378 points

Posted on Apr 25, 2020 9:35 AM

Force restart iPhone - Apple Support ⬅︎ try this again...

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support ⬅︎ see this...

Try Recovery Mode...

Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.

You can click "Contact Support" top right corner of this page for further help if the above does not help...

View in context

Iphone XR frozen

Similar questions