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Wife phone won’t charge on mophie charger , but mine does
What iOS are you running on your phone? You should be using the most current iOS 13.4.1. Several updates ago, Apple released one that addressed wireless charging issues on some phones. If you aren't updated, you may have missed this update, which might solve your issue.
Mine works fine but you need to place it down carefully and move it slightly if you don't get confirmation feedback from the device.
Have you tried a simple forced restart? See this link --> Force restart iPhone - Apple Support
What model iPhone you, and your wife using? Also, is she using iphone case?
8 plus , yes but took off case and still didn’t work
Checked and is all updated
Are you still having issues with wireless charging? Somebody marked this post “SOLVED!”
Phone won’t Charge on mophie charger
