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Install update iPad OS 13.4.1

Get error message "unable to install" Any suggestions?

Posted on Apr 25, 2020 10:37 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2020 10:39 AM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

5 replies

Apr 26, 2020 4:50 AM in response to carusoe

Your iPad Mini is waaaay behind in upgrades/updates.

You will need to connect your iPad Mini to a full computer, also connected to the Internet, and download and install the latest version of iTunes and let iTunes upgrade your iPad Mini to iPadOS 13.4.1.


Once complete, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.



Best of Luck!

Install update iPad OS 13.4.1

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