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fraserds Author

Level 1

5 points

Changed sim card but wanted to keep my existing number

I recently changed my provider, but wanted to keep the same mob. number. I thought that I had set everything up fine and I had confirmation that my old number had been transferred across successfully. However I have just seen that for my iMessage and FaceTime apps, they are using a new number which I am struggling to revert back to my existing number. Please can someone provide some assistance?

iPhone 6s, iOS 13

Posted on Apr 25, 2020 12:29 PM

Top-ranking reply

QuickTimeKirk

Level 10

125,971 points

Posted on Apr 25, 2020 12:30 PM

Ask your carrier for help. They give you the number.

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Changed sim card but wanted to keep my existing number

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