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Disabled Ipad

Have older version iPad, that was disabled by kids with wrong passcode. Have attempted to factory restore, but unable. iTunes requires the passcode, in order to connect for the factory restore. After following Apples restore steps, the iPad refuses to enter in restore mode, and continues to reflect Disabled mode. Please advise how to restore to factory settings.

Thanks much.

iPad (4th gen) Wi-Fi

Posted on Apr 25, 2020 7:02 PM

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Posted on Apr 25, 2020 7:20 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Disabled Ipad

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