Account disabled

I can’t download anything from the App Store and keep saying that my account is disabled and I tried to put my card information and still not accepting it i don’t know why or how that happened, is there anyone here who knows What I have to do coz it’s frustrated when I can’t download any apps that I liked to even purchasing music on iTunes pls help me to fix my account problem

iPhone X, iOS 13

Posted on Apr 25, 2020 8:48 PM

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Posted on Apr 25, 2020 8:49 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Account disabled

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