You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone frozen

My iphone xs max is not turning on. Screen is black & frozen.

iPhone XS Max, 13

Posted on Apr 26, 2020 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2020 12:29 PM

Try this support document's instructions, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

7 replies

Phone frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.