hi
can anyone advise how to set up icloud backup? i have next to no files on my iphone, almost 5gb on my iCloud yet still whenever i want to back up my iphone i got prompt that backup cant be done as there is not enough space in the iCloud. currently there is one back up file in icloud and it takes whole 300mb so how come 5GB is not enough for another backup?
thanks
iPhone 11 Pro, iOS 13
Hello Greggerly,
Welcome to Apple Support Communities!
I understand that you want to know how to set up the iCloud backup because whenever you try to backup your phone you're prompted with a message that your iCloud Storage is full. I am happy to help you out here.
The reason you might be seeing the message that your iCloud Storage is full is because your next backup size might be larger than what space you do have left.
To check your next backup size do the following:
Settings > Tap on your name > iCloud.
Scroll down to Backups and click on it.
Click on your device.
Below is an article that will help you manage your iCloud backups.
You've also asked for the article on how to backup to iCloud so here is that article: How to back up your iPhone, iPad, and iPod touch
Let me know if that worked for you.
Thank you for using Apple Support Communities.
Take care!
Hello Greggerly,
Welcome to Apple Support Communities!
I understand that you want to know how to set up the iCloud backup because whenever you try to backup your phone you're prompted with a message that your iCloud Storage is full. I am happy to help you out here.
The reason you might be seeing the message that your iCloud Storage is full is because your next backup size might be larger than what space you do have left.
To check your next backup size do the following:
Settings > Tap on your name > iCloud.
Scroll down to Backups and click on it.
Click on your device.
Below is an article that will help you manage your iCloud backups.
You've also asked for the article on how to backup to iCloud so here is that article: How to back up your iPhone, iPad, and iPod touch
Let me know if that worked for you.
Thank you for using Apple Support Communities.
Take care!
Hello Greggerly,
Thanks for answering back!
Is your iPhone's iOS up to date?
Update your iPhone, iPad, or iPod touch
Are you connected to Wi-FI when you're trying to backup your iPhone?
Let me know.
Thanks
thanks however while my next back-up is predicted to be circa 200mb i still cant back it up.
there is no problem with iPad back ups but iPhone constantly refuse to do so
yes it is. yesterday it started the back up (showed time required to complete the operation) but when i want to check available backups nothing's there
so after few more tries, switching back ups on and off it finally backed up my iPhone. Not sure what did the trick but for now it seems to be resolved.
thanks
iCloud backup - constantly not enough storage
