Face id recognition fail after updated to ios 13.4.1

Anyone facing face recognition issue? Mind using 11 pro max and my face recognition not responding after the iOS updates, so i want to setup new but unable to do so because the camera was not detecting my face, do i need to send my device for inspection?

Posted on Apr 26, 2020 11:48 AM

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2 replies

Apr 26, 2020 12:05 PM in response to malek261

See Set up Face ID on iPhone https://support.apple.com/guide/iphone/set-up-face-id-iph6d162927a/ios

 

 More importantly see If Face ID isn't working on your iPhone or iPad Pro https://support.apple.com/en-us/HT208114 "If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support. "Of course you probably can't use this option now. You'll need to contact Apple Support.

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Face id recognition fail after updated to ios 13.4.1

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