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iPhone 11 won't connect to Bluetooth headphones

Ok so why does the latest iPhone with the latest software patch not connect to any of my Bluetooth headsets. 3 they can't all be bad and they all worked with my iPhone 10. To apple, if you can't get Bluetooth to work, maybe you should bring back the headphone jack. It at least worked. So frustrated with Apple at the moment. Argh. Any hints out there on a solution?

iPhone 11 Pro

Posted on Apr 26, 2020 12:25 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2020 12:35 PM

You are not addressing Apple here. This is a user to user support forum and Apple does not participate here. Have you made sure that the Headphones are in discovery/pairing mode? They need to be in that state for the iPhone Bluetooth to "see" them. You can also check this support document for assistance with connecting Bluetooth devices. If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 26, 2020 12:35 PM in response to Jeff99999

You are not addressing Apple here. This is a user to user support forum and Apple does not participate here. Have you made sure that the Headphones are in discovery/pairing mode? They need to be in that state for the iPhone Bluetooth to "see" them. You can also check this support document for assistance with connecting Bluetooth devices. If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support


Apr 26, 2020 12:35 PM in response to Jeff99999

Make sure each device you are trying to pair is in "discoverable mode"

Control Center - tap bluetooth off and on again - 8-10 times

Force restart the iPhone - After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen. Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up

Update to the latest iOS if not done 

Settings -General - Reset - Reset Network settings will need to re enter WiFi passwords

If Apple pencil is connected - "Forget it" and try again

Backup the device to iTunes - Restore as NEW (not from backup) - see if problem resolves - if yes - restore backup

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. 

iPhone 11 won't connect to Bluetooth headphones

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