Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery dead?

My iPhone 7 plus is just over 3 years old.

Couple of days ago it suddenly switched off and just keeps on flashing with the apple icon on and off, now only does that when plugged to charge but still power would not go on.

Is the battery dead?


Kevin

iPhone 7 Plus, iOS 13

Posted on Apr 26, 2020 1:32 PM

Reply
Question marked as Best reply

Posted on Apr 26, 2020 1:40 PM

It may be failing or it could be some other hardware damage. Click on the Contact Support link at the top right of this page to start the service process.

2 replies

Battery dead?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.