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My daughters iPhone 11 is fully charged and was working fine but then just went dead completely dead and nothing is turning on back on. Like I say battery is 100% but no life what so ever from the phone?
iPhone 11
Try a "forced" restart of that iPhone, as per these instructions:--> Force restart iPhone – Apple Support.
If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a "forced" restart of that iPhone, as per these instructions:--> Force restart iPhone – Apple Support.
If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Thank you Giulio I have already tried this, sadly it’s not responding to anything. Thank you for your response.
Sorry about that, Emma.
As already suggested, it might be a hardware glitch (have your iPhone inspected).
Regards and best of luck.
Giulio
Thank you, I appreciate your time. I will get it looked into when I return home to the UK as currently in Croatia 😊
iPhone 11 fully charged but dead and not turning on
