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Wifi problem

So my iPhone will connected to the internet but the WiFi bars do not show up in the top left corner. None of my social media works but safari works for some reason, we’ve tried everything from resets to forgetting the WiFi nothing has worked help please

iPhone 7, iOS 13

Posted on Apr 26, 2020 5:49 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2020 6:01 PM

Hello Antonio,

Can you turn WiFi OFF and see if those apps, including Safari, connect to Mobile data successfully? Then turn WiFi ON again and see whether those apps connect (including Safari). The other thing that you have stated is that there is no WiFi signal showing on your screen. When you performed the Forget WiFi Network then were you able to go back and successfully enter the password and join the Network? Finally if the answer to the previous question is a YES then were you able to reboot your WiFi Router by turning it OFF and then after 30 seconds turning it back ON?


Axel F.

4 replies
Question marked as Top-ranking reply

Apr 26, 2020 6:01 PM in response to Antonio_garcia

Hello Antonio,

Can you turn WiFi OFF and see if those apps, including Safari, connect to Mobile data successfully? Then turn WiFi ON again and see whether those apps connect (including Safari). The other thing that you have stated is that there is no WiFi signal showing on your screen. When you performed the Forget WiFi Network then were you able to go back and successfully enter the password and join the Network? Finally if the answer to the previous question is a YES then were you able to reboot your WiFi Router by turning it OFF and then after 30 seconds turning it back ON?


Axel F.

Apr 26, 2020 5:57 PM in response to Antonio_garcia

Antonio_garcia Said:

"Wifi problem: So my iPhone will connected to the internet but the WiFi bars do not show up in the top left corner. None of my social media works but safari works for some reason, we’ve tried everything from resets to forgetting the WiFi nothing has worked help please"

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Disable Cellular Data:

Be certain that Cellular Data is not enabled, as it overrules WiFi.


Provide Screenshots:

Please provide a screenshot. That would help. Go Here: Take a screenshot on your iPhone - Apple Support. Important: Block out personal information. Place black rectangle placed over the personal information (eMail addresses, names, and the like).

Wifi problem

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