Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
📢 Newsroom Update
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Yesterday I updated MacBook Pro from El Capitan to Catalina. Today when trying to change screen resolution I gave up and shut down. When I turned back on Home Screen frozen and no cursor.
Try using the steps listed in: How to use safe mode on your Mac - Apple Support
Try using the steps listed in: How to use safe mode on your Mac - Apple Support
Was there any change when attempting Safe Mode?
Here are two other troubleshooting steps:
What I should have added is that when I turn it on the Apple logo appears and then goes to Home Screen. I most likely could proceed with my inputting password but the cursor is not visible.
Hi Garry. Sorry this is not a solution to your issue. I'm only requesting that you delete or remove your other thread? You have created two separate threads with the same Title.
MacBook Pro Catalina Home Screen Frozen
