Bought a second hand MacBook Pro 2017, when I picked it up it seemed to be working fine, but the old user had forgotten his administrator password so I did a complete reinstall. Not the only user available is “other” and it is password protected. I am locked out of my new to me computer. Any ideas?
Try these steps:
Change or reset the password of a macOS user account - Apple Support
Otherwise the best advice might be to completely erase your drive:
How to erase a disk for Mac - Apple Support
Then reinstall macOS:
Try these steps:
Change or reset the password of a macOS user account - Apple Support
Otherwise the best advice might be to completely erase your drive:
How to erase a disk for Mac - Apple Support
Then reinstall macOS:
Locked out
