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Level 1

4 points

replace administrator

Ive just purchased a secondhand MacBook Pro and need to remove the existing administrator but the previous owner can't remember the password

MacBook Pro 15", macOS 10.13

Posted on May 3, 2020 3:54 AM

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Top-ranking reply

Grant Bennet-Alder

Level 10

133,201 points

Posted on May 3, 2020 11:19 AM

Users who try to replace the Admin OFTEN end up making their Mac inaccessible and unable to log in.

Instead:

create a new Admin.

Log in as the new Admin and use it for a week.

If all is OK, delete the old Admin.

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3 replies

Top-ranking reply

Grant Bennet-Alder

Level 10

133,201 points

May 3, 2020 11:19 AM in response to Moxy13

Users who try to replace the Admin OFTEN end up making their Mac inaccessible and unable to log in.

Instead:

create a new Admin.

Log in as the new Admin and use it for a week.

If all is OK, delete the old Admin.

Reply

Level 9

60,332 points

May 3, 2020 11:08 AM in response to Moxy13

Here is what the previous owner should have done before selling the computer:

https://support.apple.com/en-us/HT201065

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Level 1

4 points

May 3, 2020 5:03 AM in response to Moxy13

I bought a MacBook 13 secondhand. I have used it for some time. It is now locked, and I can’t remember my password. I need help to unlock it.

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replace administrator

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