You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpods 2 with wireless charging case intermittently charge the airpods??

Hi,


My Airpods 2 with wireless charging case intermittently charge the airpods when kept on a Qi Wireless Charging pad.

I tried on 3 and the latest one is the huawei CP60 5V - 12 V 2 A max rated wireless charger. They would start charging for 7-10 mins then automatically stop charging. I then have to pick them up for 5 seconds and re place them on the mat and the same behavior. What could be the issue? Pls help?


Thanks,


Vikas

Posted on Apr 27, 2020 12:04 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2020 11:31 AM

Hello,


Have you tried resetting your AirPods?


Reset your AirPods

3 replies

Jun 10, 2020 9:49 AM in response to Mehtavikas

So I tried everything and went to apple service centre. They replaced my case with a refurbished one (I guess). Still the same problem after i came home and tested. The case becomes too warm in 5 mins that it automatically disconnects with the wireless charging mat. I tried with 3 different QI certified mats. Is it a coil issue or i need a different specs of charging mat like a 1 W or 3 W or 5 W??

Airpods 2 with wireless charging case intermittently charge the airpods??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.