Mail App crash

fadrianoc wrote:

Hi,

my Apple Mail App crash often ..

In attach the log.

Any help on how to fix it ?

I'm with 10.15.4 Max OS

(i cannot insert all the text of the loooong crash log)

<Crash log.log>

If you have any Anti-virus, Cleaners, Optimizers, Speeder Uppers— uninstall each and everyone using the official in-app uninstaller if available or refer to the developeres website.

To trouble shoot further you can:

— Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.

In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

— Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account.