Smart Keyboard still creating problems

This Apple support document is NOT helpful. Removing and re-attaching the smart keyboard to the iPad Air does NOT solve the problem. The only thing that “helps” is re-starting the iPad Air. Then, after a few hours, the connection is lost again (I cannot fathom any pattern when exactly the connection gets lost)

BUT: I have not purchased an expensive keyboard with 3 physical connectors to have an unreliable connection. I explicitly did not want the same issues as with bluetooth. And as to the suggested “solution”: I do not want to re-start my iPad several times a day just because the keyboard does not work. The instant availability/access is at the core of the iPad’s value proposition.

I also have an iPad Pro with a Smart Folio, and I have never had such problems. If the combination of iPad Air and Smart Keyboard has such quality issues, Apple should have a program to replace the keyboard (I bought mine less than one year ago).

Thank you for your swift reply. I did. They sent me the same support document.

There is no official support document that acknowledges this issue although there are community posts that describe exactly the same symptoms that my smart keyboard is showing.

Here’s a new twist: Even re-booting does not bring back full keyboard functionality.