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Kruppie44 Author

Level 1

4 points

Locked Out

Hello,

My son has locked himself out of his Ipod and it says to connect to iTunes. When I connect to Itunes, I am not sure what to do from there? Can someone help me?

Thank you,

Morgan Hoyt

iPod Touch (5th Gen)

Posted on Apr 27, 2020 11:33 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Apr 27, 2020 12:10 PM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Locked Out

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