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iMessage & Facetime

im not able to use my apple id for imessage & facetime. It keeps saying "an error occured during activation" everytime i try to log in


iPhone X, iOS 13

Posted on Apr 27, 2020 3:39 PM

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Question marked as Top-ranking reply

Posted on Apr 27, 2020 4:32 PM

Follow ALL steps here If you get an error when trying to activate iMessage or FaceTime - Apple Support

2 replies

Apr 27, 2020 5:30 PM in response to lj097

Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

iMessage & Facetime

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