You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 7 is frozen on the Apple logo and won’t turn back on. What is wrong with it?

My Iphone 7 is froze on the apple logo and won’t turn back on. What is wrong with it?



[Re-Titled by Moderator]


iPhone 7, iOS 13

Posted on Apr 27, 2020 6:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2020 6:49 PM


  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply

My iPhone 7 is frozen on the Apple logo and won’t turn back on. What is wrong with it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.