Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Frozen Iphone XS

My XS has frozen and it will not let me turn it off or get out of the message on my screen



iPhone XS, iOS 13

Posted on Apr 27, 2020 7:27 PM

Reply
Question marked as Best reply

Posted on Apr 27, 2020 7:40 PM


  1. Try and Force ReStart Your iPhone as instructed in this article by Apple c How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply

Frozen Iphone XS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.