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Level 1

4 points

Frozen Iphone XS

My XS has frozen and it will not let me turn it off or get out of the message on my screen

iPhone XS, iOS 13

Posted on Apr 27, 2020 7:27 PM

Top-ranking reply

Level 10

149,616 points

Posted on Apr 27, 2020 7:40 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple c How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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